Coffee Shop Originals

Providing Excellent Customer Service as a Contractor

December 18, 2019 at 6:00 a.m.

By Karen L. Edwards, RCS Editor. Everyone says that their company provides good customer service, but what does it look like? In a recent blog post shared by Beacon Roofing Supply, they discuss exactly how contractors can provide excellent customer service. They note that good customer service leads to increased customer referrals ...

RoofersCoffeeShop® Welcomes General Coatings Manufacturing Corp.

November 4, 2019 at 10:00 a.m.

GCMC is known for its Ultra Thane spray foam roofing systems and coating solutions for commercial, industrial and residential needs. RoofersCoffeeShop®, the place where the industry meets for technology, information and everyday business is pleased to welcome General Coatings Manufacturing Corp. (GCMC). GCMC offers high-density, spray polyurethane foam roofing systems that are ...

Erica Grell Knows Roofing

October 26, 2019 at 6:00 a.m.

By Lauren White, RCS Reporter. Grell Roofing continues to be a family business. Grell Roofing will remain in the family now that Erica Grell is the sole owner. Having been involved in the business since 2008, she became manager by 2012, and just last year in 2018 took over the company. ...

‘Tis the Season for Gifts

October 25, 2019 at 6:00 a.m.

By Lauren White, RCS Reporter. Enter the Dash for Holiday Cash to get a VISA gift card or win a 2020 Tracker Off-Road Vehicle. With the holiday season rapidly approaching, Beacon Roofing Supply and CertainTeed are getting into the holiday spirit with their Dash for Holiday Cash. This promotion began September ...

Contractors Share their KARNAK Stories

October 11, 2019 at 10:00 a.m.

By Karen L. Edwards, RCS Editor. From emergency repair to reflective coatings, see how these RCS’ers are using KARNAK. A few months ago, we asked visitors to the Coffee Shop to tell us their KARNAK story. We want to know how they are using the products and how the products have helped ...

Duro-Last Air National Guard and Roofing

The South Pole, NY Air National Guard and Duro-Last® Roofing Systems

September 26, 2019 at 9:00 a.m.

By Karen L. Edwards, RCS Editor. Those are three things that you might not associate with the other, but they do have something roofing-related tying them together. Captain Jessica Algier, pilot for the 139th Airlift Squadron with the New York National Guard, was recently deployed to provide support to the National Science ...

Giving Back, Education and Safety Were all Popular Topics in August

September 19, 2019 at 6:00 a.m.

By Karen L. Edwards, RCS Editor. Here’s what’s trending on RoofersCoffeeShop® this past month. Each month we take a look at the most popular articles from the previous month. August was a really busy roofing month but there’s always time for a quick check-in with the Coffee Shop to see what’s going ...

Keeping a Failing Roof Dry Through a Cold and Wet Iowa Winter

July 30, 2019 at 10:00 a.m.

By Karen L. Edwards, RCS Editor. Ernie Martinez turned to KARNAK Ultra 19 to do the seemingly impossible – and it did. When RoofersCoffeeShop® asked contractors to share their KARNAK stories with us, we received many great responses including this one from Ernie Martinez, owner of Iowa-based Mason City Roofing. I called ...